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Practice Management

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Kerry Taylor (f)

Kerry is responsible for the business and day to day operations and staffing.  Kerry is also the main contact for the Patient Participation Forum. 

Administration

Miss Mayena Cunha (f)
Miss Hayley Frankish
Ms Janet Bates (f)
Miss Karen Boileau (f)

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
Mrs Sarah Scott
Mrs Michele Williams
Miss Rita Felisberto
Miss Roslyn Cargill
Mrs Annette Skinner
Mrs Kim Jenkinson
Mrs Janine Wood (f)
Mrs Susan Wiles (f)

Secretaries

Mrs Kim Green
Mrs Claire Tomlinson
Mrs Caroline Howson
Mrs Paula Wilde (f)
 
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